Manage All Customer Conversations in One Place

Omnichannel Messaging Platform

Unified Messaging Inbox

Manage All Customer Chats from One Central Hub

All-in-one inbox to manage WhatsApp, Facebook, Instagram, Telegram, MS Teams — no more jumping between apps.

Centralized customer profiles with full conversation history, contact info, and notes.

Multi-agent Access

Scale Customer Support Without Limits

Multi-agent Access

Multi-agent support so your whole team can handle inquiries using the same official WhatsApp number.

Conversation Assignment

Conversation assignment routes chats to the right team member based on topic, priority, or availability to ensure faster and more effective responses.

Conversation Tagging

Conversation tagging lets you categorize chats by topic, priority, or status, making it easier to organize, filter, and follow up efficiently.

Visual Chatbot Builder

Design Smarter Conversations Visually

Design smart, automated chat flows with a drag-and-drop builder — no coding needed.

Auto-reply to FAQs with pre-designed conversation flows.

AI Chatbot

Turn Every Chat into a Qualified Opportunity

With integrated AI capabilities, the system delivers smarter, more accurate responses and automates follow-up tasks—enhancing customer interactions and streamlining operations for greater efficiency.

Broadcast Messaging

Drive Conversions with Smart Broadcast

Send personalized promotions, reminders, or updates via WhatsApp—helping you engage the right audience at the right time and boost conversion rates.

WhatsApp broadcast messages typically achieve click-through rates (CTR) of 35–60%, significantly higher than traditional emails.

System Integration

Sync Every Client Touchpoint with Your Business Ecosystem

Seamlessly integrate conversations with your CRM, booking, or workflow systems to streamline processes, track leads, and boost productivity.

Sync and share information seamlessly to enable cross-department collaboration.

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It helped us cut communication costs significantly by automating customer updates and consolidating all channels into one system.

Alex Wong

Retail Manager

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I often replied late and lost potential clients. Now, everything is in one place with auto-replies and booking updates, so I can focus on serving my clients without the stress.

Karen Lee

Owner (Beauty Centre)

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It’s hard to hire extra staff these days, but this system helps us respond faster, track issues better, and significantly cut down on manpower costs.

Mr. Chan

Property Management Manager

Register Now for a Free Demo!

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Ready to streamline communication, boost efficiency, and save costs?

Start your free trial today and experience the power of omnichannel messaging!

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Reach us by email: hello@yoov.com

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