CRM Solution

Experts in Customer Relationship Management

Efficiently Centralize Customer Data, 24/7 Stay Close to Potential Customers.

Experts in Customer Relationship Management

Efficiently Centralize Customer Data, 24/7 Stay Close to Potential Customers.

Enhance Sales Efficiency and
Customer Management

Expand Customer Database

項目管理

Automated Processes

開支申報管理

Centralized Tracking of Customer Status

Visualized Data

客戶管理系統

Enhance customer relationships

訪客申報管理

Real-time Data Access

HOW A CRM CAN HELP YOU
Customer Information

Centralize the storage and management of customer data, including basic information, contact details, transaction history, discount records, and more.

Sales Process Automation

Automated sales processes, such as customer follow-up reminders, quote and discount approvals, contract renewal notifications, email and SMS campaigns, and more to improve sales efficiency.

Form Generation

Quickly generate various forms such as quotes, receipts, and contracts.

Data Analysis and Reporting

Provide robust data analysis capabilities, generating reports to help understand customer behavior and trends.

Data Visualization

Presenting data in graphical form facilitates understanding customer behavior and trends, making it easy to analyze and compare.

Interaction Tracking

Record customer interaction history, including calls, emails, and chat records, ensuring seamless communication.

Mobile Support

Offer mobile apps or responsive design for easy access to and use of the CRM system anytime, anywhere.

Integration

Supports API/ Webhook integration, allowing seamless integration with other business applications.

Custom Exclusive Management

Highly Customizable

Design a CRM to fit your customer management process needs.

Flexible Adjustments

Easily modify and adjyst the system strusture and settings as needed, with simple operations and no need for programming or IT technical support.

Flexible Design for Different Industries

Different industries have unique customer management needs, and a customized CRM system can be designed based on your industry requirements.

E-Commerce Platforms

E-commerce platforms can use the YOOV CRM system to integrate data for tens of thousands of users. Through data analysis, it can accurately identify customer needs and preferences, and send personalized offers and promotions, driving significant sales growth.

Retail Stores

Retail stores can implement the YOOV CRM system to consolidate customer data and sales records from multiple stores. Personalized recommendations and promotions can be provided based on customer needs, enhancing the shopping experience and increasing customer loyalty.

Financial Services

Financial service institutions can adopt the YOOV CRM system to consolidate customer data across different departments, automate workflows, process customer financing needs faster, provide timely sales support, and improve customer satisfaction.

Highly Scalable to Meet Development Needs

YOOV CRM system has an intuitive interface, allowing quick adjustments to any settings. Its simple operational flow ensures users can quickly learn and master it.

High Scalability

With YOOV CRM flexible design, you can expand system architecture and applications as your business grows.

Continuous Improvement

YOOV CRM features are continuously optimized or updated to enhance your user experience.

Integration Support

YOOV CRM API supports data integration with multiple third-party tools.

Automated Processes 

Time-based Conditions

Send reminders or promotional emails, messages, etc., based on time conditions such as customer contract expiration dates, birthdays, holidays, etc., notifying both customers and responsible sales colleagues.

Record-based Conditions

Automatically allocate and notify sales colleagues for follow-up when there are new or modified records, such as new customers or changes in quotations.

Approval-based Conditions

Customize conditions to notify superiors for approval, such as when customer discounts fall below a specified percentage or when extending the trial period for a customer.

Cross-Department Data Integration

YOOV CRM can integrate with other YOOV management tools, synchronizing data across departments to ensure consistency and real-time updates, enabling comprehensive business management.

Online Management

Whether traveling for work or working remotely, you can access and manage customer information through the CRM system via the internet anytime, ensuring the customer database is always at hand.

Easy to Use

The interface is designed to be simple and user-friendly, allowing sales teams to get started immediately, improving efficiency quickly.

Why YOOV?

1

Save Money, Save Time

  • Save up to 75% in human resource costs
  • Save up to 94% in work hours

2

Comprehensive Features

Choose different modules according to business needs:

• Sales, Procurement, Inventory • Logistics and Transportation System
• Event Planning

3

Efficient and Secure

  •  Equipped with advanced firewalls to prevent hacking and data leaks
  •  Utilizes bank-grade AES and SSL encryption technologies to comprehensively protect data

4

Local Support

  • Full support for both local and international customers

5

Digital Transformation

  • Eliminate redundant processes, significantly reduce work hours, and enhance efficiency
  • Streamline operational workflows, facilitating business upgrades in digital transformation

6

Paperless Office

Businesses can achieve a paperless office model, thereby enhancing ESG ratings:

  • Environmental 
  • Social 
  • Governance

Frequently Asked Questions

Is the CRM system suitable for my business?

Yes, our CRM system is designed to be flexible and suitable for various types of businesses, including e-commerce, finance, and service industries across different sectors. Whether you are a startup or a large enterprise, our CRM system can provide personalized solutions to meet your business needs.

Do I need programming knowledge to use the CRM system?

No, you don't. Our CRM system is designed to be user-friendly and does not require programming knowledge. Your team members can easily get started. We provide comprehensive user guides and training to ensure that you can fully utilize the features of the CRM system.

Can I customize our CRM system?

Yes, we offer customization options to tailor the CRM system according to your business needs. Our professional team will carefully listen to your requirements and customize the CRM system solution based on your business processes and goals.

Is my data secure?

Yes, we prioritize the security of your data and privacy. Our CRM system is equipped with advanced security measures to ensure your data is not threatened. Additionally, we adhere to strict privacy protection policies to ensure that your data is used only for your business needs and not for any other purposes.

Is there support during the trial period?

YOOV offers two support plans, with the standard plan being completely free. If users encounter difficulties during the trial period, they can contact our technical support team via WhatsApp or email.

Ready to transform the way you do work? YOOV can show you how.​

YOOV logo

 

All Application available for one price!

If you need personalized service, our team can provide free professional guidance and process configuration assistance.

Need more help?

You can go to our help center to view the operation method and process. Also contact us via email: cs@yoov.com or +852 2988 8883